Shipping + Return Policy
Shipping Details:
Most in-stock items will ship within 3-7 business days. If you order multiple items, they may arrive in separate packages and on different dates.
Oversized items are shipped via freight carriers, which can lead to longer processing and delivery times. The shipping timeframe provided for each product indicates the estimated time it takes before the item leaves our warehouse.
Preorder items are not currently in stock, and the dates given for these products are estimates that may change. Additional shipping charges may apply to preorder items. Some preorder items may have extra processing times once they become available, so they might not ship immediately. Orders with mixed shipping methods and/or preorder items will incur multiple shipping fees at checkout.
All items are shipped via UPS unless noted.
We do not offer international shipping.
Return Policy
We hope you loved your Mintly Home items! But if you need to return for some reason, see our policy below:
If your item is noted as eligible for return on the product page, it can be returned within 15 days of receiving your purchase.
Original shipping charges and delivery fees are non-refundable and 15% restocking fee will be deducted upon processing.
Please contact us at info@mintlyhome.com to request a shipping label to return your product. All items must be sent back in the original packaging (or similar packaging arranged by the customer).
Items must be in new condition, unused/unwashed and show no signs of use. They must be in the original packaging and form. Once lighting has been installed it cannot be returned.
We cannot accept returns on made to order, one-of-a kind, items damaged through normal wear and tear and final-sale items.